Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact forms or request a quote
• Call or email us
• Schedule a consultation
• Subscribe to our newsletter or communications
• Interact with our website

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Property address and project details
• Service preferences and requirements
• Communication preferences
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Process your requests, schedule consultations, and provide quotes
• Communication: Respond to inquiries, send confirmations, and provide customer support
• Service Improvement: Analyze website usage to improve our services and user experience
• Marketing: Send promotional materials and updates (with your consent)
• Legal Compliance: Comply with legal obligations and protect our rights
• Business Operations: Manage our business operations and maintain records

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party companies that help us operate our business (e.g., email services, payment processors)
• Business Partners: Manufacturers and suppliers when necessary to fulfill your service requests
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business

All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide personalized content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure servers and encrypted data transmission (SSL)
• Access controls and authentication procedures
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format
• Withdraw Consent: Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to Canada and other countries where we operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: